254741552128
info@adornedmedicalsupplies.co.ke
Mon – Sat: 08:00 – 18:00
Everything you need to know about our products, orders, delivery and support.
We offer a wide range of medical supplies including personal protective equipment (PPE), wound care supplies, diagnostic equipment, mobility aids, and medical furniture. Our inventory is regularly updated to meet current healthcare needs.
Yes, all our medical supplies meet FDA regulations and standards where applicable. We source our products from certified manufacturers and maintain strict quality control measures.
Yes, we provide bulk ordering options with competitive pricing for healthcare facilities, medical practices, and other organizations. Please contact our sales team for bulk order inquiries and custom quotes.
We offer standard shipping (3-5 business days) and express shipping options (1-2 business days) within the continental United States. For urgent medical supply needs, we also provide same-day delivery in select areas.
Yes, we ship internationally to select countries. International shipping times and costs vary by destination. Please contact our customer service team for specific information about shipping to your location.
We accept returns within 30 days of purchase for unused items in their original packaging. Some items, such as sterile supplies and custom orders, are not eligible for return. Please contact customer service for return authorization before sending any items back.
Yes, we provide product training and technical support for our medical equipment. Our team of healthcare professionals is available to assist with product selection, usage guidelines, and troubleshooting.
Once your order ships, you'll receive a tracking number via email. You can track your order through our website or the carrier's tracking system. Our customer service team is also available to assist with tracking inquiries.
Yes, we understand the urgent nature of medical supply needs. We offer emergency ordering services with expedited processing and shipping options. Contact our emergency supply line for immediate assistance.
Our customer support team is available Monday through Friday, 8:00 AM to 6:00 PM EST. You can reach us by:
- Phone: 1-800-ADORNED
- Email: support@adornedmedical.com
- Live Chat: Available on our website during business hours
Our team is ready to answer any specific questions about products, orders or services.